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TeleGuard Monitoring Services

TeleGuard has established state of the art automated monitoring centers to provide video monitoring services to clients throughout North America. Using the TeleGuard system, 24 hour per day remote security monitoring to unattended sites is provided. In the event of a detected intrusion, TeleGuard will immediately initiate a response according to pre-agreed upon instructions from the client. 

TeleGuard will also record video images of intrusions that can be forwarded to building management either immediately or the following day.

TeleGuard offers the following services:

Ø       Consultation and Design Services

The constant change in technology  coupled with the ever increasing array of video security products on the market, often lends itself to uncertainty when looking to find the proper video security solution.

TeleGuard has relationships with many of the major manufacturers and significant experience regarding product applications and performance. Our Consultation and Design Services department  is available to help clients find and implement the proper solution. For a fee as low as $295.00, (which can be applied to subsequent monitoring costs), TeleGuard will provide your site with a suggested design, schematic and equipment quotation list.

Ø       Alarm Verification

This monthly service is offered on a standalone basis, or in concert with Continuous Video Monitoring or Video Guard Touring, and is used to confirm an unauthorized intrusion. Once an alarm is presented to the Monitoring Center it is acknowledged, and may be recorded. All alarms are responded to in accordance with the client’s orders.

Ø       Continuous Video Monitoring

This is a 7 day X 24 hour service offering to clients where critical assets require round the clock monitoring. When Monitoring Center staff observe suspicious or unapproved activity at a client site, they respond in accordance with the client’s orders, usually talking directly to intruders over the remote audio system.

Ø       Video Guard Touring

This service is offered in addition to Alarm Based Monitoring to provide clients with Video Monitoring at either scheduled or infrequent times throughout the day where the client desires to have additional coverage (ie: watching a loading dock from 8 am - 10 am and from 3 pm - 6 pm on Mondays and Thursdays).  Activities may be recorded and are responded to according to the client’s orders.

Ø       Audio Deterrent

In addition to the wide variety of Video Monitoring services, TeleGuard also offers two way audio capabilities between the remote site and the Monitoring Center. This allows the Monitoring Center to address personnel and possible intruders and take the appropriate action according to the client’s orders on file.

Remote Video Benefits

1. Guard Enhancement:
Studies show maintaining one guard station after hours can cost up to $60k per year. By enhancing the guard station with sophisticated sensors and the TeleGuard video monitoring service, cost savings of up to 50% can be realized.  Remote video monitoring is a very effective supplement to your existing alarm and guard service.

2. Theft Deterrence:
Installing remotely monitored video cameras at all key exit locations is an excellent way to deter theft by those who gain access to the premises. Once people know their actions are being monitored, they will be discouraged from engaging in illegal activities. Theft rates drop dramatically.

3. Alarm Verification:
The cost of responding to false alarms with private guard services, or of paying the local police fees for false alarms provides further cost justification for video verification of alarm. Being able to look at your premises once an alarm has been triggered and quickly determining whether it is a false alarm will eliminate the costs associated with unnecessary responses.

4. Access Control Verification:
Remote sites are vulnerable to intrusion and will benefit from a remote video monitoring system. Only those personnel who have appeared in front of the system will be granted entrance. A record of all arrivals and departures with their time statistics can also be produced.

5. Video Guard Tours:
The TeleGuard monitoring service will automatically call up each of your designated locations on a regular or irregular schedule and observe your premises. In this way, you can tailor the frequency and duration of a guard round by one of our monitoring center staff. Each electronic round will be logged and reported to you on a regular basis.

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Copyright © 2003 TeleGuard Monitoring Systems Inc. All rights reserved.
Last modified: 07/24/03 service@teleguard.com